GENERAL DESCRIPTION

Under the direction of the Director of Leased Housing. The certification clerk’s responsibilities include the certification and re-certification of program participants and their dependents as they relate to eligibility for Federal Section 8 (Rental Assistance) Programs for both families and single individuals. The holder of this position will meet with each participant to verify family composition and income, to calculate new annual rent, and to perform other duties relating to the Section 8 Rental Assistance Programs.

PRINCIPAL DUTIES

The selected individual will be responsible for:

  • The certification and recertification of new and current program participants.
  • Responsible for verifying client’s income, family composition, assets, and expenses to determine continued eligibility. Calculates participants’ share of rent and program subsidy levels using the income and asset verification process.
  • Complete annual re-examinations for an assigned caseload in a timely manner.
  • Ensures that the program participants, and property owners comply with program requirements in accordance with all applicable state or federal regulatory requirements.
  • The ability to effectively communicate the program regulations and family obligations of the program participant and owners.
  • Processing interim re-examinations of income, family composition changes or contract rent increases.
  • Conducts orientation for voucher holders; ensures proper documentation is completed and inputs confidential data into secured systems.
  • Issues vouchers and monitor clients housing search efforts through the relocation or issuance process; sends all required notifications to landlords and participants.
  • Knowledge, Interpretation and application of HUD, FHA rules, regulations, policies and procedures and the ability to apply them.
  • Maintains and documents communications with applicants, participants, and landlords relative to program administration
  • Maintains participant files in an orderly manner.
  • Providing conflict resolutions for program participants and owners.
  • Reports program compliance issues such as violation of family obligations, evictions, income eligibility, and fraud to the program Director
  • Accurately entering participant information into the computer.
  • Preparation of reports as required by HUD or the FHA.
  • Collaborates with community resource agencies and landlords in support of clients with positive tenancy and sustained housing assistance
  • Performs other related tasks as assigned.

KNOWLEDGE, SKILLS, ABILITIES

  • Working knowledge of English, spelling and arithmetic.
  • Ability to type and file.
  • Ability to operate business office machines such as calculator, typewriter, copier etc.
  • Knowledge of word, excel and outlook processing programs.
  • Ability to input data into computers.
  • Ability to communicate effectively and professionally with program participants, general public and co-workers.
  • Ability to take direction and assume responsibilities assigned.
  • Ability to work collaboratively in a team setting.

MINIMUM QUALIFICATIONS AND EXPERIENCE

  • Two years’ experience in a related position preferred.
  • Bilingual a plus
  • Massachusetts drivers license

Salary: $53,500 to 60,500

This is a union position

The Framingham Housing Authority is an equal opportunity employer and qualified Section 3 residents, minorities, woman, handicapped, veterans, and all above are encouraged to apply. Send resume and cover letter to Janet Bibo, Framingham Housing Authority, 1 John J. Brady Drive, Framingham, MA 01702 or jbibo@framha.org. This position will remain open until filled.

 

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