Greenfield fire department launches online data system

The Greenfield Fire Department this fall launched an online system where residents and businesses can provide information that would help first responders if they have to deal with an emergency at their property.

The new offering, Community Connect, is part of an upgraded record-keeping software system the department is using. Individuals can enter a range of information about their property — such as the type of structure, location of sprinklers, location of any hazardous materials, or designated family meeting place in case of an emergency — as well as important details about residents, including mobility limitations or other special needs, and if there are pets in the house.

Businesses can upload important safety documents and procedures, building access information, utility and fire control system details, important information about the needs or limitations of onsite staff, and contact information for multiple onsite contacts.

“By providing information about your household that you feel is important for us to know about at the time of an emergency, we can ensure you and everything you care about is protected to the best of our ability,” Fire Chief Robert Strahan wrote in a statement to residents.

The information provided is kept confidential, using bank-level encryption. The information will only be accessed by first responders in the event of an emergency at the home or business.

Users need to set up a free account with their email, phone number and address. Only one account per address can be created, though the system accounts for individual units in multi-unit buildings. Residents or business owners can update their information at any time, including a change of address if they move, and the system will send out periodic reminders to users so they can keep their information up-to-date.