Technical Records Specialist

The city of Watertown seeks a detail-oriented, tech savvy individual to join the Police Department as the Technical Records Specialist.

The Technical Records Specialist is a civilian role focused on the management of the Police department’s Body Worn Camera (BWC) program and the oversight of records generated by the Department, both in digital and hard copy formats.

Key responsibilities will be the department’s Body Worn Camera Program Management, responding to public requests for various police records, maintaining log of released records, collecting and recording payments for report request; managing requests for background checks, records management of police reports; processing requests for accident reports.

Minimum Qualifications: Associates degree or two-year technical schooling with one to three years’ experience or some combination of education and experience. Proficient in modern office practices, procedures and equipment; Excellent technical computer skills with the ability to use complex software. Proficiency in word processing, spreadsheet management and records management software.

Excellent customer service skills and ability to deal with difficult members of the public. Strong oral and communication skills. Ability to function in a confidential environment.

Terms/Hours: The work week is 37.5 hours (Monday – Friday 8 a.m. to 4 p.m.).

Salary and Benefits: This is a union position with a Step 1 salary for this position is $66,154. Hiring above Step 1 is dependent on qualifications and experience. The city offers an excellent benefit package which includes a pension plan, 80% city paid health insurance premium through the Group Insurance Commission (GIC), and more.

To apply: Candidates must submit a city Application, along with a cover letter and resume, to recruiting@watertown-ma.gov.