The Massachusetts Municipal Association (MMA) and the Massachusetts Interlocal Insurance Association (MIIA) is seeking an Enrollment and Eligibility Representative to join the MIIA Health Benefits Trust Team.

About MMA: The nonpartisan Massachusetts Municipal Association (MMA) is the recognized voice of local government across the state, advancing cities and towns as centers of excellence in our economy and society. The MMA provides high-impact services to its member cities and towns statewide, including advocacy, policy research and analysis, multi-faceted education and training, multi-platform publications and nationally recognized municipal service programs. As a membership organization, the MMA works to advance the interests of all cities and towns, uniting local leaders to promote local government policies and programs that build strong communities.

About MIIA: The Massachusetts Interlocal Insurance Association (MIIA) provides property, liability, workers compensation, and group health insurance to cities and towns in Massachusetts. MIIA is a non-profit organization and subsidiary of MMA.

About MIIA Health Benefits Trust: The Trust provides insurance coverage for the employees and retirees of 180 cities, towns, and other municipal entities in Massachusetts.

The Trust is the largest municipal joint purchasing association in New England and one of the largest and most successful in the nation.

About the position: Under the general direction of the Health Benefits Trust Operations Manager, this position works to enroll members into the Trust. The Enrollment and Eligibility Representative is responsible for reviewing enrollment applications for completeness and eligibility; entering enrollment data into the Health Trust database; working with our insurance partner to ensure proper enrollment of members; researching and resolving health claims problems on behalf of members; and responding to questions and inquiries regarding eligibility and enrollment.

Qualifications: A college degree or courses is preferred but not required. Knowledge normally acquired through the completion of course work and an ability to quickly come up to speed on health insurance, health care claims, benefits, the enrollment environment and knowledge of laws, rules, and regulations related to health insurance for Massachusetts’ municipalities.

Work environment: Our offices are located in Boston’s Government Center neighborhood. The position offers a very competitive salary, terrific benefits, and a great collaborative work culture. It is a mostly remote position with a handful of in office days throughout the year. If you are ready to devote yourself to work on behalf of our member cities and towns, then this position may be for you.

Timeline: The successful applicant will be available to start in Fall 2024. Applications will be considered on an ongoing basis until the position is filled.

How to apply: Please send a PDF of your cover letter and resume to: hr@mma.org

The MMA is committed to diversity in the workplace and we are proud to be an equal opportunity employer. Diverse candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, genetics information, pregnancy or pregnancy-related condition, disability, age, or military or veteran status.